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There are many variables in a custom imprinted product and because of this, we prefer to discuss each order request with our customer. This can be achieved via phone, fax, or the preferred email method. Artwork, Quotes, Invoicing and Payment can be done online, but we want to make sure no mistakes are EVER made on an order. Let us show you how service and quality really works. All you have to do is just call or email your order request. We will need to discuss the order with you as most products will require a logo imprinted on the item. We need to make sure there are no assumptions made and the product will be exactly as you want. applead@applead.com |
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Sales Policy |
Terms of Payment Returns Customer Service Phone Orders Pricing and Information Apple's Guarantee Proofs Overruns & Underruns |
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Sales Policy: (Top
of Page) Terms: (Top
of Page) We will ship open account to any school providing the order is authorized by a faculty member or the principal only, (PTO/PTA, Booster clubs, etc do not constitute open account authorization). If approved terms were given using a purchase order, payment is due 15 days from date of invoice. A service charge of $20 will be charged on any returned check. Credit balances not claimed or used within 90 days of invoicing become property of Apple Advertising. We do not offer C.O.D. For your convenience we also accept Discover, Visa, American Express and MasterCard. Apple Advertising is very concerned about site security on the
Internet today. That is why we have made sure that we have
followed and surpassed all industry standards necessary for a
secure transaction of funds and other information. Shipping: (Top
of Page)Most orders take two to four business days (from the time they
are received) to ship. You may select overnight shipping for an additional
charge; you will then receive your order 48 - 72 hours from the time it
is processed. Overnight shipping does not apply to custom-imprinted items.
Custom-imprinted production times vary from two to four weeks, plus
shipping time depending on the product. Returns: (Top
of Page) Personalized Items:
(Top
of Page) Customer Service:
(Top
of Page) We are located in Spring, Texas. Our mailing address is:
Logos: (Top
of Page) The submission of any order constitutes a representation and warranty by the individual or entity submitting the order that such individual or entity is the owner of all trademarks or copyrighted material contained therein or has obtained any required consents or authorizations from the owner(s) to print such material. Apple Advertising can not be held responsible. Click to see our selection of
MASCOTS. Look at some of our sample
Artwork Designs. Phone Orders: (Top
of Page) Please do not fax
artwork! If its only for reference to actual art emailed
or mailed in, then its ok. Screen / Set-up Charges:
(Top
of Page) Pricing and Information:
(Top
of Page) Please e-mail or call our Customer Service Department with any pricing or product problems that you may find – including products being offered for $0. Even though you may see the product at this incorrect price, we will not be able to sell any of our products at $0. Our pricing is standard for all customers and provides you the
lowest prices available – Guaranteed. If not, just show us the lower
price offered to you and, within reason, we will adjust our price to meet
or beat it. We do not want price affecting
your choosing us at Apple Advertising. How to Order (Top
of Page) If you are emailing order form,
just submit it to us and you will be contacted for confirmation. 2. Are you using your own original design? If so,
you must send the artwork in with the order. Please do not
try to place this order by phone or fax unless artwork is
emailed and approved first. See our
"Artwork" page for more info. 3. A faculty member must sign the order to authorize shipment
and guarantee payment. If your a PTO / PTA or Booster group, an
authorized person must sign order, then order will be put into
production hold status until payment is received (unless a
previous agreement w/us has been made.) 4. To save time, the order may be phoned in by your principal, faculty member
or company or group representative. Call our toll-free order line
1-877-mytshirt (877-698-7447). 5. Do not mail the order form to us if you phone in the order.
This will result in a duplicate shipment. If your school requires
a purchase order be sent, please mark it CONFIRMATION OF PHONE
ORDER #-----. The order taker will give you the order number when
you place your order. 6. After order has been shipped you will receive an invoice. Please pay amount due as terms state. 7. ORDER STATUS: Before you contact us, please check the following:
We always endeavor to ship all your items the instant they are available.
This may result in multiple shipments if an item is backordered. Custom
printed items will also be shipped separately from stock items. Click on
order status to email us for a status check (call or fax is ok, too).
You will be notified by phone, fax or email after we receive your inquiry
on the status of your order. Less than Minimum Quantity:
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of Page) Apple Advertising's Guarantee:
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of Page)
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